Why not Wix or Shopify?
We read their reviews, then fixed the problems.
Wix and Shopify are big, capable platforms. But their reviews keep raising the same complaints. Here is what we do differently.
Prices that jumpCommon complaint: low first-year prices, then a big renewal bill, plus paid apps on top.One clear monthly price, from £12.99, with no renewal jump. Bookings, orders, quotes and the assistant are included, not extra apps.
Fees on every saleCommon complaint: extra transaction fees unless you use the platform's own payments.We take 0% of your orders. Ever.
Stuck with your templateCommon complaint: on Wix you can't switch template once your site is live.Switch to any of 560 designs at any time. Your words, photos and pages stay.
Support you can't reachCommon complaint: chatbots, long waits, and no help with apps or themes.Real people in the UK. Email hello@webnuvo.com, and on our managed plans we do the changes for you.
Money held backCommon complaint: payouts put on hold for weeks while an account is reviewed.Customers pay you directly, by card on collection, cash or bank transfer. We never hold your money.
Too many settingsCommon complaint: hundreds of options before you can take a single booking.Pick your business, and the right features are switched on for you. Turn them on or off with one tap.
Hard to leaveCommon complaint: sites that can't be moved, and domains that are hard to take with you.Your domain is always yours. The free builder has no contract, and after your plan's minimum term you can leave any time and keep your domain.
Built for everyone, so for no oneCommon complaint: generic templates that need hours of work to fit a real business.Designs written for 113 kinds of UK business, with the right buttons, words and dashboard ready to go.
Based on common themes in public reviews on Trustpilot, Capterra and the Shopify community forums, November 2026. Wix and Shopify are trademarks of their owners; we're not connected to them.
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